I first want to congratulate Heidi for having the correct answer to our tough question.
OK yesterday my wife and I wanted to something really special so we went to the opening of the Lowe's store in Thomaston. We were looking to redo our bathroom and since you could get 10% off on all purchases, for opening a Lowe's credit card, we went on over. We looked around the store and found a vanity and sink combo and a dish washer, who's name was Martha. Just kidding we intend to redo our kitchen next and we need a new dishwasher as ours ,when running, has the same sound level as a 747 at take off. We also looked at some tiles. We found one we liked and the salesman told us we could take a sample home and see how it looked in our bathroom.
So we first bought the vanity and then the dishwasher. Both sales persons gave us a receipt and told us to fill out a application for a Lowe's credit card. And when you check out they will give you the 10% discount. All you have to do is tell them your telephone number. OK, at this time we had spent about 1 hour and a half in the store. So we go over and fill out the credit card application. We fill it out and hand it to the person who is processing the application. But someone comes up and asked a question and the women who was processing our appplication starts to take care of their problem leaving us sitting there with our fingers up our hoha. When she finally gets around to finishing up ours it was about 45 minutes. She then says go to the cash register and show them the paperwork and they will check you out. Simple right? Wrong.
We go to the register and give our crap to the cashier and she looks like she just started 10 minutes ago. She is fumbling and calling over managers and other cashiers and asking everyone in site a question. After 20 minutes, with people behind us leaving our line like rats leaving a sinking ship, she finally hands us our receipt. Well holy crap there is no 10% discount. She calls over the manager. The manager tells us to go over to returns, have the clerk cancel the transaction and then redo it with the 10% discount. OK off we go. Hand the women our crap, tell her our story and she is real confident about fixing our problem. I start to feel that we may finally get out of Lowe's. But no the wheels start to come off again. She pounding the keys of her register like someone playing the minute waltz. Then it was fumbling and calling managers and the other employees. Well I want to tell you that it took another hour to get it all straighten out. At that point I had been at the store so long , 4 people came up to me asking if I knew the price of some items. I feel that I know what it's like to work at Lowe's. I hope they smooth things out because spending a half a day in Lowe's is not cool.
OK yesterday my wife and I wanted to something really special so we went to the opening of the Lowe's store in Thomaston. We were looking to redo our bathroom and since you could get 10% off on all purchases, for opening a Lowe's credit card, we went on over. We looked around the store and found a vanity and sink combo and a dish washer, who's name was Martha. Just kidding we intend to redo our kitchen next and we need a new dishwasher as ours ,when running, has the same sound level as a 747 at take off. We also looked at some tiles. We found one we liked and the salesman told us we could take a sample home and see how it looked in our bathroom.
So we first bought the vanity and then the dishwasher. Both sales persons gave us a receipt and told us to fill out a application for a Lowe's credit card. And when you check out they will give you the 10% discount. All you have to do is tell them your telephone number. OK, at this time we had spent about 1 hour and a half in the store. So we go over and fill out the credit card application. We fill it out and hand it to the person who is processing the application. But someone comes up and asked a question and the women who was processing our appplication starts to take care of their problem leaving us sitting there with our fingers up our hoha. When she finally gets around to finishing up ours it was about 45 minutes. She then says go to the cash register and show them the paperwork and they will check you out. Simple right? Wrong.
We go to the register and give our crap to the cashier and she looks like she just started 10 minutes ago. She is fumbling and calling over managers and other cashiers and asking everyone in site a question. After 20 minutes, with people behind us leaving our line like rats leaving a sinking ship, she finally hands us our receipt. Well holy crap there is no 10% discount. She calls over the manager. The manager tells us to go over to returns, have the clerk cancel the transaction and then redo it with the 10% discount. OK off we go. Hand the women our crap, tell her our story and she is real confident about fixing our problem. I start to feel that we may finally get out of Lowe's. But no the wheels start to come off again. She pounding the keys of her register like someone playing the minute waltz. Then it was fumbling and calling managers and the other employees. Well I want to tell you that it took another hour to get it all straighten out. At that point I had been at the store so long , 4 people came up to me asking if I knew the price of some items. I feel that I know what it's like to work at Lowe's. I hope they smooth things out because spending a half a day in Lowe's is not cool.
10 comments:
Sounds to me like you'll need to take your frustrations out by having a super hard spinning work-out...do you think Evil would want to fill in for Dan on Saturday and play host to that?
Lowe's is great! You are just some asshole customer!
Love,
Orangebumm
www.lowesliving.net
Can't teach. Sorry, I am racing tomorrow. Very nervous too! Mostly because I want my son to do well and have fun.
I love the new Lowe's. I have been there twice this week and they waited on me hand and foot. They even brought my merchandise to my car! Yeah Willie, I just can't understand what you are complaining about...
I wish all the knuckleheads in my neck of the woods would get off their stubborn butts and let a Lowe's open up here. OH NO, NO, NO... Never, Never, Never put a Big Box in Belfast! Gimme a break! I so love driving 45 minutes to an hour to buy nails and lightbulbs.
And after all your hard yakka Uncle Willie, how much did you save? $100 - $200?
I have to laugh though... I was not surprised at anything you wrote. That being said the Lowes we have here in Australia is a clothes store, and that threw me for a moment.
Oh, and Amy, good luck in the race, I hope you go better than I did today in my race (which was quite frankly abysmal. I was a pea-heart. But at least not a DNF).
From your Vegemite eating pal (posting again after a sabbatical).
That's asshole customer's pal.
I thought it would have been obvious that I didn't write that "asshole custmoer" comment Uncle Willie?
Apparantly not.
Well that's what happens when you are anonymous. And yes I know that my bud from the land down under would not say such a thing.
All right Uncle Willie, I will post as a character from an amusing radio program I used to listen to, in keeping with the spirit of Snarky Parker.
From,
The vegemite eating artist formerly known as anonymous.
Welcome Mr Snootles nice name.
If anybody is interested in Mr. Snootles origins go here.
Uncle Willie you can go suck my dick. Orangebumm@lowesliving.net
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